Desktop Support Engineer Roles and Responsibilities
Provide Client Service:
They must provide excellent service and meet client needs while offering cost-effective technological solutions to the organization.
Install and maintain equipment and software:
Support Engineer’s setup client workstations for specific projects. They configure end-user software, hardware and upgrade existing client desktops computers for best efficiency.
Troubleshoot technology issues :
engineers use their skills and knowledge to help end users solve their technology issues.
An essential degree in computer science, IT, Telecom or a related field will help boost your career along with optional certifications.
To succeed in this field, you must have the required experience with the Windows operating system, antivirus knowledge, Microsoft active directory, cloud computing, and peripheral devices. Possessing a customer-oriented mindset will help you solve client issues and ensure client satisfaction.
read more: Hire Freelance Desktop Support Engineer
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